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Help CenterImproving your AI agentAI Word Pronunciation/ Voice Speed

AI Word Pronunciation/ Voice Speed

Last updated July 18, 2024

Phonely is a powerful tool for handling customer interactions, but sometimes you may need to tweak its settings to get the best performance. This guide will help you enhance the vocal performance of Phonely agents. Let's dive in!

🔄 Switching Voices

Occasionally, Phonely may mispronounce a word or say something in a way that's not quite right. Here's how to fix it:

1. Select a Different Voice: Not all voices are trained the same way, so try selecting a different one.2. Test Pronunciation: Enter the word you want to test in the input box. For example, type "Phonely" and choose a voice like Alex. Test it to see if it pronounces the word correctly.

📝 Fine-Tuning Pronunciation

If you like a specific voice but it mispronounces a word, you can optimize it:

1. Text Output Control: Phonely uses language models to generate speech. By controlling the text output, you can control pronunciation.2. Phonetic Suggestions: Provide phonetic guidelines. For example, ensure Phonely always returns "Phonely" as spelled instead of any variations.

🐢 Adjusting Speaking Speed

Sometimes, Phonely might talk too fast. Here's how to slow it down:

1. Use Ellipses: Ask Phonely to output ellipses between words or sentences to slow down the speech.2. Voice Engine Settings: Adjust the overall voice settings in the voice engine settings.

🎭 Enhancing Voice Characteristics

You can tweak various voice characteristics to match your needs:

1. Humanized Conversation: Add natural speech elements like ums, uhs, and vocal ticks.2. Voice Emotion: Change the emotion and tone of Phonely's voice (happy, sad, neutral, etc.).3. Voice Speed: Some voices speak faster than others; you can adjust the speed by dragging the slider in settings.

🔑 Transcription Keywords

Optimize how Phonely picks up on specific words:

1. Uncommon Words: If the speech-to-text model doesn't recognize certain words (e.g., "Phonely"), use transcription keywords to ensure proper recognition.2. Keywords Usage: This is useful for last names, medications, company names, etc.

🛠️ Comprehensive Settings

To further improve Phonely's performance, explore the following settings:

  • Voice Speed and Tone: Adjust according to your preference.
  • Transcription Keywords: Ensure accurate speech recognition.

📚 Additional Resources

For more tips and tricks, check out our YouTube channel and comprehensive Help Center! We're here to help you enhance the responsiveness of your AI agent.

Thank you for watching! See you in the next video for more ways to optimize your AI receptionist. 🎉

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