API Request
Last updated August 18, 2024
How to use Multiple API Requests In a Workflow
The API Request block allows you to integrate external services, such as appointment scheduling systems, into your Phonely workflow.
Example Setup
1. Start Flow:
Condition: Someone wants to schedule an appointment
2. Multi-Ask Block:
Question 1:
Name: name
Type: text
Question: What's your name?
Question 2:
Name: email
Type: email
Question: Get email address
Question 3:
Name: phone
Type: phone
Question: Get phone number
3. Question Block:
Name: schedule_method
Type: multiple_choice
Question: How would you like to schedule the appointment?
Options:
- Over the phone
- Send a text message with a link
4. API Request Block (if "Over the phone" is selected):
Method: POST
URL: https://your-api-endpoint.com/schedule
Headers:
Authorization: Bearer your_api_key_here
Body:
{
"name": "{{Answer to name}}",
"email": "{{Answer to email}}",
"phone": "{{Answer to phone}}"
}Key Features
- Make POST or GET requests to external APIs
- Include dynamic data from previous blocks in your request
- Use authentication headers for secure API calls
- Chain multiple API requests together
Tips for API Integration
- Ensure your API endpoint is secure and can handle the expected request volume.
- Handle potential API errors gracefully in your workflow.
- Test your API integration thoroughly before deploying.
Advanced Usage
- Use the response from one API call in subsequent API requests or workflow decisions.
- Implement error handling and retry logic for more robust integrations.
- Consider using webhooks for asynchronous processes that may take longer to complete.
For more detailed information and support, visit the Phonely Help Desk at help.phonely.ai . If you need additional assistance, contact the Phonely support team at support@phonely.ai.
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